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June 05, 2005
New iPod! Yay!
I've been sad, but now...there is joy in the world. About a month ago, I broke my iPod by whacking it into a desk while showing somebody how to push the "send" button on an email. I was more than a bit irked, because I had been on my way home when called back to this person's desk. I was literally in the elevator, but I decided to be Good Support Guy and help this person out.
And then, by raw clumsiness, I broke my toy. Lame.
Fast forward. I took my broken toy to the local Apple Genius Bar, and told my tale of woe. The Genius took pity on me, filled out some paperwork, took my phone number, and told me they'd call when the replacement came in.
Which happened this Sunday morning. Either Apple has figured out matter transmission, or they got a Sunday delivery on a warranty replacement. Wow. Holy superb customer service, Batman.
One happy customer, me.
Posted by Lee at June 5, 2005 02:29 PM